User data deletion

At Hlbina App, we respect your privacy and provide the option to permanently delete your account and personal data at any time. Below are the details on how you can request deletion and what to expect from the process.

How to Delete Your Account

If you wish to delete your account, follow these steps:

  1. Log in to your account via the Hlbina mobile app.
  2. Go to your account settings by clicking on your profile icon.
  3. Scroll down to find the "Delete Account" option.
  4. Confirm your decision 

Once you confirm, your account and all associated data will be scheduled for deletion.

Alternatively you can reach out with this user data deletion request also via email on ahoj@hlbina.sk to delete your account and associated data.

What Happens When You Delete Your Account

  • Immediate Deactivation: Upon submitting your deletion request, your account will be immediately deactivated, meaning you will no longer be able to log in or access any of your data.

  • Data Deletion: After deactivation, we will permanently delete your personal information and associated data within [X days] from our systems, including:

    • Your profile information
    • Any user-generated content (posts, comments, media)
    • Purchase history and preferences (if applicable)

Please note that certain information may be retained for legal or security purposes, such as for compliance with applicable laws or to resolve disputes.

Third-Party Accounts (e.g., Facebook)

If you used a third-party login such as Facebook, deleting your [App Name] account will not affect your third-party accounts. 

To manage your Facebook account and permissions related to [App Name], please visit your Facebook Account Settings and adjust the connected apps and services.

Cancellation of Paid Subscriptions (if applicable)

If you have any active subscriptions or purchases, these will be automatically canceled upon account deletion. Refund policies are subject to Hlbina App’s terms and conditions.

Contact Us

If you encounter any issues or have questions regarding account deletion, please contact our support team at ahoj@hlbina.sk